As per a recent report by The Wall Street Journal, Amazon is all set to increase its cashier-less stores all around the world. After the successful business from its first cashier-less stores in Seattle, Chicago, and San Francisco this year, Amazon is aiming to scale-up its cashier-less stores in larger form.
The technologies used in a store are depended upon the cameras and the software which detects the quantity and type of product a customer picks and thus charges accordingly. This helps in reducing the hassle at the cash counters and check-out points.
The present stores of Amazon are quite small as compared to other grocery stores because of the software issues which could not handle more than 20 customers at a time. Amazon is now aiming to hold more customers by improving the software.
In Amazon’s cashier-less Store, customers use a smartphone app to enter the store where they scan their phones and enter the shop. Once the customer entered the shop, they can grab whatever they want and can walk out of the shop without stopping at a cash register. The bills are automatically generated and send to the customers.
After the company’s first cashless store near its headquarters in Seattle in 2016, Amazon has opened two more stores in Seattle and one in Chicago. As per the CEO Jeff Bezos, there is a huge opportunity for the meal-on-the-run stores in busy cities. He also informed that Amazon is still undergoing some experiments to provide the best experience to its customers that would provide freshly prepared foods and some grocery items too, similar to stores like 7-Eleven franchises, Pret a Manager, etc.
Amazon is aiming to give a good competition to companies like CVS and Walmart by opening around 3,000 large cash-less stores worldwide by 2021. But to do this, it needs to improve the customer holding capability. The only
problem Amazon is facing is the amount of investment it has to do to make this thing happen.