New Zealand’s online gambling monopoly TAB had its image compromised as a safe gambling option after a racing bettor claimed a refund of NZ $ 200 in counterfeit banknotes he received as payment, Kiwi Stuff newspaper reported Monday.
Gambler Bruce Gasson received a total of NZ $ 680 in winnings on january 3, but when he got home he realized that NZ $ 200 was fun money. Gasson immediately asked TAB to exchange both of the counterfeit notes of NZ $ 100 each.
TAB’s response was that “not really a whole lot they can do about it” and that it could only refund the money to the bettor if ordered by the local police. However, the police also showed no interest in the incident.
It was only after Gasson contacted Stuff and the news broke that the police and TAB took the complaint seriously. TAB approached the gambler and told him they would refund the money, while the police took it upon themselves to collect the money from Gasson and opened an investigation.
Despite being happy with the money back, the bettor did not stop wondering why the police and the bookmaker did nothing when they learned of the “mistake.”
This, of course, leaves TAB very badly off, which has launched a public awareness campaign that aims not to gamble with internationally licensed online gambling operators.
The ‘Bet with the TAB’ campaign launched by the state monopoly last week invites local players to prefer operator bets. Through videos featuring sports stars, New Zealanders are being asked to reduce the volume of bets on international sites.
The rationale behind the advertisements is that this results in
“increased profit for New Zealand racing and better returns for New Zealand sport.”
Some of the most frequent criticism of gambling monopolies around the world is that when betting with international or unauthorized operators, these sites may not pay the prizes to local bettors. An irony!
TAB does not seem to have a financial problem, as according to the most recent earnings report, the gambling income in november was NZ $ 232.6 million, NZ $ 26.7 million more than the budget forecast.
While gross wagering income reached NZ $ 41.6 million. TAB has an active customer base of 140,500 bettors. In november, the monopoly made a net profit of NZ $ 17.7 million, NZ $ 1.4 million more compared to the same month in 2019.