StopSpilled Helpline Praised By Danish Regulator

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Spillemyndigheden, a Danish gambling regulator is extremely pleased with the StopSpillet gambling problem helpline’s work so far. It has been reported that 500 Danes have already used it since it has been launched.

Until June 30th, 348 calls have been made and that number has been increasing ever since.

“Based on experience with similar guides, we had expected 90 in the quarter, so it is overwhelming that so many have already contacted us,”

Spillemyndigheden director Birgitte Sand said:

“On the one hand, it would be really good if players or relatives did not have challenges with games. But on the other hand, we are of course both happy and proud of the many who have found our way and have shown us the great confidence to seek our help.”

The regulator stated that not all of the callers were gamblers. In fact, of the 500 calls, 46% are gamblers and 39% are relatives those who are addicted to gambling. The remaining callers are healthcare professionals and those who just looked for some advice on gambling.

Men are the vast majority of callers, 85% of them. But when it comes to calling on someone’s behalf, it is the women who are the majority with 69%.

Most of the callers (36.9%) are aged between 18 and 25, followed by those aged between 26 and 35 (23.3%).

Linda Lomborg, office manager for StopSpillet, stated:

“It’s not a great success in itself to have many calls. For us, the success criterion is that those who need us know that we exist. We feel fortunate that the callers feel well-advised and guided to move forward in the process.”

Source: https://www.igamingbusiness.com/news/danish-regulator-hails-success-stopspillet-helpline

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